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 Post subject: Nuance latest
PostPosted: Wed Apr 10, 2013 11:57 am 
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Joined: Mon Nov 14, 2005 3:47 pm
Posts: 4655
Location: New York City
The Washington Post has deep-sixed its ombudsman in favor of a reader representative. Here, the rep deals with the all-important issue of nuance.

Quote:
I have now spent three weeks in my new position as reader representative at The Post and can report that the biggest issue to come to my attention was the disappearing print button on the article pages of washingtonpost.com. Dozens of people wrote to ask where it was; some assumed that it had been deep-sixed by some thoughtless troll in The Post’s employ.

Well, the button still existed, but it had been moved. To get to it, you had to click on a label that read “more.” That nuance was not immediately apparent.

After it became obvious that people couldn’t find it and wanted to use it, the print button was returned to the main article page, alongside a list of sharing buttons for Facebook, Twitter and the like. Who says print is dying?


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