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 Post subject: A reader representative for The Post
PostPosted: Fri Mar 01, 2013 5:45 pm 
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Joined: Mon Nov 14, 2005 3:47 pm
Posts: 4655
Location: New York City
Quote:
Dear readers:

The world has changed, and we at The Post must change with it. We have been privileged to have had the service of many talented ombudsmen (and women) who have addressed readers’ concerns, answered their questions and held The Post to the highest standards of journalism. Those duties are as critical today as ever. Yet it is time that the way these duties are performed evolves.

We will appoint a reader representative shortly to address our readers’ concerns and questions. Unlike ombudsmen in the past, the reader representative will be a Post employee. The representative will not write a weekly column for the page but will write online and/or in the newspaper from time to time to address reader concerns, with responses from editors, reporters or business executives as appropriate.

Beginning Monday, you may send questions or complaints to readers@washpost.com. We know that media writers inside and outside The Post will continue to hold us accountable for what we write, as will our readers, in letters to the editor and online comments on Post articles.

In short, while we are not filling a position that was created decades ago for a different era, we remain faithful to the mission. We know that you, our readers, will hold us to that, as you should.

Sincerely,

Katharine Weymouth

Publisher, The Washington Post[*]


[*] See? Not a single gag about the mission, which is the place where Kathy Weymouth ladles out soup to homeless drunks.


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 Post subject: Re: A reader representative for The Post
PostPosted: Sat Mar 02, 2013 7:09 am 
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Joined: Sun Apr 07, 2002 1:01 am
Posts: 8342
Location: Bethesda, Md.
Another victory for oversensitive reporters. And Post management no doubt got tired of ombudsmen pointing out its crimes in the War on Editing.

Yes, Ms. Weymouth, the world has changed. Which changes made the ombudsmen obsolete?)

(The No. 1 problem with ombudsmen is that almost none of them acknowledge that the biggest problem readers have with newspapers is getting their newspapers delivered on time, where they want them. The role of circulation departments in the industry's downfall has been wildly underestimated all along. The day it became OK to toss the paper on the lawn instead of the porch was the beginning of the inevitable end.)


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 Post subject: Re: A reader representative for The Post
PostPosted: Sun Mar 03, 2013 12:32 pm 
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Joined: Wed Sep 14, 2005 4:22 pm
Posts: 232
Location: Houston
Repeating something I've said before, newspaper delivery was more professional when it was handled by kids.


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 Post subject: Re: A reader representative for The Post
PostPosted: Sun Mar 03, 2013 7:24 pm 
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Joined: Fri Nov 15, 2002 1:01 am
Posts: 3557
Location: Cusp of retirement, grave or both
I agree totally that delivery was much better when done by kids.

What we have now are motor routes done by people willing to work a seven-day week, four or five hours a day, starting at like 3 in the morning. You can just imagine who we get who is willing to do that. And, to top it off, they are among the few people at this paper not represented by a union and thus have had their pay significantly slashed -- twice -- over the past five years.


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