Who says we can't learn lessons from the larger capitalist world?<p>
People fall prey to what Irving Janis, in his study of American foreign-policy fiascoes, called groupthink. They become increasingly sure that their collective judgment is infallible. They listen mainly to each other, and they emphasize the need for consensus. Living in a kind of echo chamber of their own opinions, they pay attention to information that fits their conclusions and ignore information that does not. As a result, the more that people in this kind of group talk, the more sure they become that they’re right. ... [T]he members of any small group ... need to figure out how to have what the management professors Kathleen Eisenhardt and Jay Bourgeois call “a good fight.†They need to recognize that dissent does not mean dissension. Eisenhardt and Bourgeois have found that the most successful companies have leadership teams that actively encourage conflict, recognizing that people can reach an intelligent collective decision even when they disagree. (James Surowiecki in the
New Yorker)<p>[ March 04, 2004: Message edited by: blanp ]</p>