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 Post subject: Only 45 more inches to go....
PostPosted: Mon Dec 23, 2002 1:09 am 
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Joined: Fri Nov 15, 2002 1:01 am
Posts: 3557
Location: Cusp of retirement, grave or both
And copyrighted, too!<p>By BARBARA CORREA
c.2002 Los Angeles Daily News<p> LOS ANGELES - Off-price retailers like Best Buy, Nordstrom
Rack and Ross Dress for Less are slowly adopting a design
secret that airlines and banks have known about for years: one
single, snaking line makes impatient customers feel they are
being treated more fairly than if they line up behind multiple
cash registers.<p> ``Personally, I like one line,'' said Gary Bickelman, a
pharmacist in West Hills out doing some last minute Christmas
shopping at Best Buy, which adopted the snake line model at its
stores a little more than a year ago, said Jenny Bohuslavsky, a
spokeswoman for the company.<p> ``With lots of lines you inevitably get stuck behind someone
who's taking a long time. I was at Costco this morning, and it
was like that. ... It gets a little frustrating,'' Bickelman
said.....


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